# The Customer Success Handbook

- By  
Froged Technologies  
- ·April 18, 2022

Hey there! The FROGED team has written our BEST content in one awesome handbook: The Ultimate Customer Success Handbook to grow your company

What you’ll learn:

✔️ 9 steps to build a Customer Success Department

✔️ How to build a [Customer Success Funnel](https://www.froged.com/blog/how-to-create-a-customer-success-funnel)

✔️ Top SaaS metrics and tips to improve them

✔️ How to use attributes and events to track your customer behavior

[**¡Get your FREE copy of the customer success handbook!**](https://share.hsforms.com/1WnINHz50R_2ItJ4GPgzQrw583wa)